Privacy Policy

Last updated: May 2026

At Giant Tree Canada Inc, we take your privacy seriously. This policy explains how we collect, use, share, and protect your information.

1. Information We Collect

Personal details such as first name, last name, and email address.
Account preferences such as language and currency.
Payment information processed securely by third-party payment providers such as Moneris and PayPal. We do not store full card details.
Basic technical information such as IP address, browser type, and device information.

2. How We Use Your Information

To create and manage your account.
To process transactions and deliver eSIM profiles or physical SIM cards.
To send verification codes, order confirmations, service updates, and support messages.
To detect and prevent fraud, spam, and abusive behavior.

3. Sharing and Disclosure

We do not sell your personal information. We share information only with trusted service providers, payment processors, email delivery providers, database hosting providers, or when required by law.

4. Data Security

We use reasonable security measures to protect your information. No internet transmission or electronic storage method is completely secure.

5. Your Rights

You may access, update, or request deletion of your personal information. You can manage profile settings in your account or contact support.

6. Contact Us

For privacy questions, contact us at info@gianttree.ca.